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Last updated October 2026

Shipping Policy

Thank you for ordering with House of Marvee. We take great care to ensure your custom garment reaches you safely and in perfect condition. Please review our shipping terms below before placing your order.

Order processing

All garments are made to order. Production begins once full payment has been confirmed. Production timelines vary between 8 and 24 weeks, depending on garment type, complexity and design approvals.

Shipping options

  • For orders placed on our website, delivery is calculated and paid at checkout. Customs taxes and extra insurance are not included unless specifically requested and paid for in advance.
  • We recommend a reliable, trackable courier service and additional insurance cover for your shipment.
  • Express shipping is available on request and is billed separately.

Delivery timelines

  • Estimated delivery times depend on your location and preferred courier service.
  • For wedding and special occasion garments, we recommend ordering at least 4–6 months before your event date to allow for fittings, alterations and final delivery.
  • House of Marvee is not responsible for courier delays, customs holds, or damage caused during transit.

International orders

  • Customs duties and import taxes are the responsibility of the client.
  • Please confirm local customs requirements before your order is shipped.

Delivery confirmation

Once your order has shipped, you will receive tracking details by email or your preferred contact method. Please make sure your shipping address, email and phone number are accurate when placing your order.